Shipping & Returns

1. Shipping Policy

  • Orders are processed within 1–3 business days.
  • Delivery usually takes 3–7 business days depending on your location.
  • Shipping charges (if any) will be displayed during checkout.

2. Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email.

3. Returns & Exchanges

  • We accept returns only for damaged, defective, or incorrect products.
  • Customers must report issues within 48 hours of delivery.
  • Proof such as images or videos may be required for verification.

4. Refund Policy

  • Approved refunds will be processed within 5–7 business days.
  • Refunds will be credited to the original payment method used during purchase.

5. Non-Returnable Items

  • Used, washed, or damaged products are not eligible for return.
  • Accessories and sale items may not be eligible for return or exchange unless damaged.

6. Contact for Support

For any issues or support, contact us at:

📞 +91 9605720394
📧 support@zyloura.com
📍 Puthanathani